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POLICIES

SHIPPING

We offer free shipping for all orders. 

LOCAL PICKUP & PROCESS

Free pickup to your selected local business site. You will receive an email when your order will be ready to pickup and the time windows for your local business.

RETURN, REFUND, EXCHANGE POLICY

  • Due to the perishable nature of farm-fresh beef, we cannot accept returns or exchanges once the product has left our farm.

  • All sales are final.

QUALITY COMMITMENT

  • We stand behind the quality of our beef products.

  • Each animal is humanely raised and properly processed to meet or exceed industry standards.

  • All beef is processed at USDA-inspected facilities.

SPECIAL CIRCUMSTANCES

  • In the extremely rare event of a verifiable quality issue, please contact us within 24 hours of purchase with photographs and details.

  • While we don't guarantee refunds, we value your satisfaction and will address serious concerns on a case-by-case basis.

BEFORE PURCHASING

  • We encourage you to ask any questions about our beef before purchasing.

  • We're happy to provide information about cuts, processing, storage recommendations, and cooking tips.

  • What is your return or exchange policy?
    Due to the perishable nature of farm-fresh beef, we cannot accept returns or exchanges once the product has left our farm. All sales are final.
  • What is your refund policy?
    Due to the perishable nature of farm-fresh beef, we cannot accept returns or exchanges once the product has left our farm. All sales are final.
  • When will my product be ready?
    As we don't carry inventory, the animal goes to butcher once the entire animal is sold. As the business grows, our turnaround time will be faster. When the animal is sold in full, you will receive an email with an estimated delivery date.
  • Do you offer shipping?
    Yes! Shipping is free with every order.
  • Is there a butcher fee?
    No there is no butcher fee! It is our goal to create a seamless transaction, with the cost of butchering included in the price of the product itself.
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